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Accepted Payment Method

This Payment Policy explains the payment methods, currency, payment processing, order confirmation, refunds, and payment-related procedures for purchases made on albertocarmelojr.com.

ALBERTOCARMELOJR is operated by ALBERTOCARMELOJR LLC.

Accepted Payment Method

ALBERTOCARMELOJR LLC currently accepts payments through PayPal only.

We do not currently accept payment directly by:

• Cash
• Checks
• Money orders
• Cash on delivery
• Wire transfers
• Direct bank transfers
• Cryptocurrency
• Gift cards issued by third parties

The PayPal logo displayed on our website corresponds to the payment option currently available during checkout.

PayPal Funding Sources

Depending on the customer’s location, PayPal account, device, and PayPal’s eligibility requirements, PayPal may allow the customer to fund a payment using:

• PayPal balance.
• A linked bank account.
• An eligible debit card.
• An eligible credit card.
• Another funding source offered directly by PayPal.

Any available funding sources are determined and displayed by PayPal.

ALBERTOCARMELOJR LLC does not independently offer or process Visa, Mastercard, American Express, Discover, or other card payments outside the PayPal checkout process.

If PayPal offers a guest checkout option, customers may be able to complete payment without maintaining a PayPal account. Guest checkout availability is controlled by PayPal and cannot be guaranteed by ALBERTOCARMELOJR LLC.

Payment Currency

All product prices, order totals, payments, refunds, and other transaction amounts on albertocarmelojr.com are processed in United States dollars (USD).

If the customer’s PayPal account or selected funding source uses another currency, PayPal or the customer’s financial institution may:

• Convert the payment into USD.
• Apply its own exchange rate.
• Charge a currency conversion or international transaction fee.

Any exchange rate or conversion fee is determined by PayPal or the customer’s financial institution and is not controlled by ALBERTOCARMELOJR LLC.

Prices, Shipping, and Taxes

The final order amount will be displayed during checkout before the customer submits payment.

The final amount may include:

• Product price.
• Applicable sales tax.
• Shipping charges, if applicable.
• Discounts or promotional adjustments.
• Other charges clearly disclosed before payment.

Eligible orders within the contiguous United States currently receive free standard shipping as described in our Shipping Policy.

Applicable sales tax, when required, will be calculated and displayed during checkout.

Customers will not be charged any amount that is not disclosed in the checkout total before the payment is submitted.

Payment Process

To complete a purchase:

1. Add the desired products to the shopping cart.
2. Proceed to checkout.
3. Enter accurate contact, billing, and shipping information.
4. Review the products, quantities, shipping details, and final order total.
5. Select PayPal as the payment method.
6. Follow PayPal’s instructions to authorize and complete the payment.
7. Return to the store confirmation page after PayPal completes the transaction.

The order will enter processing only after we receive successful payment confirmation from PayPal.

Placing products in the shopping cart does not reserve inventory or create a completed order until payment has been successfully confirmed.

Payment Authorization and Capture

When the customer submits an order, PayPal may authorize or collect the applicable order amount according to the transaction process shown during checkout.

A completed order may appear on the customer’s PayPal activity or funding-source statement using the merchant or transaction description provided by PayPal.

Customers should review the final total before authorizing payment.

ALBERTOCARMELOJR LLC does not intentionally charge an amount greater than the order total displayed and authorized during checkout.

Pending Payments

In some cases, PayPal may display a payment as pending, under review, or temporarily held.

An order associated with a pending payment might not enter fulfillment until PayPal confirms that the payment has been successfully completed.

Processing time begins after payment confirmation, not necessarily at the time the payment was first submitted.

If a payment remains pending for an extended period, the customer should review the transaction status in PayPal or contact PayPal for assistance.

Payment Confirmation

After a payment is successfully completed, customers should receive an order confirmation at the email address entered during checkout.

The order confirmation normally includes:

• Order number.
• Products ordered.
• Order total.
• Shipping information.
• Customer contact information.

Customers should review the confirmation and contact us promptly if any information is incorrect.

Failure to receive an order confirmation does not necessarily mean that payment failed. Customers should first check their spam or junk folder and then review their PayPal transaction history before attempting another payment.

Failed or Declined Payments

A payment may fail or be declined because of:

• Incorrect PayPal login or account information.
• Insufficient funds.
• A restriction placed by PayPal or the financial institution.
• An expired or unsupported funding source.
• A billing-address mismatch.
• A security or fraud-prevention review.
• A temporary technical or network issue.

If payment cannot be completed:

1. Verify the information entered through PayPal.
2. Confirm that the selected funding source is active and eligible.
3. Try another funding source offered by PayPal.
4. Contact PayPal or the applicable financial institution for additional information.

ALBERTOCARMELOJR LLC generally cannot override a payment decision made by PayPal or the customer’s financial institution.

Duplicate or Unrecognized Charges

Before submitting another payment attempt, customers should review their PayPal transaction history to determine whether the first payment was completed or remains pending.

A temporary authorization may sometimes appear separately from a completed transaction. Temporary authorizations are controlled by PayPal or the customer’s financial institution and might disappear automatically.

If you believe that you were charged more than once for the same order, contact us and provide:

• Your full name.
• Order number, if available.
• Email address used during checkout.
• PayPal transaction ID.
• A description of the issue.

Do not send your PayPal password, complete card number, bank account password, or other sensitive login information.

We will review our order records and assist with confirmed duplicate payments.

Order Verification

To protect customers and prevent unauthorized transactions, we may review an order before fulfillment.

We may contact the customer to confirm:

• Order information.
• Shipping information.
• Contact information.
• Payment status.
• Other information reasonably necessary to confirm the transaction.

We will never request a customer’s PayPal password or complete payment-card information by email or telephone.

If we cannot reasonably verify an order or if PayPal reports that the payment is unauthorized, reversed, invalid, or high risk, we may delay or cancel the order.

When a canceled order has been paid successfully, an applicable refund will be issued to the original PayPal account.

Payment Security

Payments are processed through PayPal’s payment systems.

ALBERTOCARMELOJR LLC does not directly collect or store:

• PayPal passwords.
• Complete payment-card numbers entered through PayPal.
• Complete bank account login information.
• PayPal security codes or authentication credentials.

PayPal and Shopify may process transaction, device, contact, fraud-prevention, and payment-related information as necessary to complete and protect the transaction.

Customers are responsible for protecting their PayPal login information and using a secure device and network when completing payment.

Order Cancellations

To request an order cancellation, contact us within 12 hours after placing the order.

We will make reasonable efforts to accommodate the request, but cancellation cannot be guaranteed after the order has entered processing or has shipped.

If an order has already shipped, the customer may request a return after delivery according to our Return and Refund Policy.

Approved cancellation refunds will be issued to the original PayPal account used for the order.

Refunds

Approved refunds will be issued only to the original PayPal account used to complete the purchase.

Refunds cannot be redirected to:

• A different PayPal account.
• A different credit or debit card.
• A bank account selected after the purchase.
• Cash, check, cryptocurrency, or another payment method.

Approved refunds will be issued by ALBERTOCARMELOJR LLC within 10 business days after the return or refund has been inspected and approved.

PayPal may require additional processing time before the refunded amount appears in the customer’s PayPal account or original funding source.

If more than 15 business days have passed since we confirmed that a refund was approved, contact us at support@albertocarmelojr.com.

Refund eligibility, return shipping costs, original shipping charges, damaged products, and non-returnable items are governed by our Return and Refund Policy.

Payment Disputes

If a customer believes that a payment or order contains an error, we encourage the customer to contact us first so that we can review the transaction and attempt to provide an appropriate resolution.

Nothing in this section prevents a customer from exercising any rights available through PayPal, a financial institution, or applicable law.

Customers should not knowingly submit false, duplicate, or misleading payment disputes.

Changes to This Payment Policy

We may update this Payment Policy to reflect changes in accepted payment methods, payment providers, business practices, security requirements, or applicable laws.

Any revised version will be published on this page with an updated “Last Updated” date.

Changes will not retroactively alter a completed transaction unless required by law or accepted by the customer.

Contact Information

This Payment Policy is provided by:

ALBERTOCARMELOJR LLC
Website: albertocarmelojr.com
Email: support@albertocarmelojr.com
Phone: +1 (602) 803-5342
Business Address: 5994 Cole Way, Arvada, CO 80004, United States
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT)

We normally respond to payment-related inquiries within 1–2 business days.

Last Updated: July 14, 2026

ALBERTOCARMELOJR LLC, the operator of albertocarmelojr.com, provides this Shipping Policy to explain our shipping areas, order processing times, delivery estimates, tracking process, and procedures for shipping-related issues.

Please review this policy before placing an order.

Shipping Areas

We currently ship only to valid residential and commercial addresses within the contiguous United States.

We do not currently ship to:

• Alaska
• Hawaii
• Puerto Rico
• U.S. territories
• APO, FPO, or DPO addresses
• P.O. boxes
• Addresses outside the United States

Orders placed with an unsupported shipping destination may be canceled and refunded to the original payment method.

Customers should confirm that their delivery address is eligible before completing checkout.

Shipping Origin

Orders are processed by ALBERTOCARMELOJR LLC and dispatched from:

ALBERTOCARMELOJR LLC
5994 Cole Way
Arvada, CO 80004
United States

This location also serves as our business address and authorized return location.

Customers must contact us at support@albertocarmelojr.com and receive return authorization before shipping any item to this address. Returns sent without prior authorization may be refused or may not qualify for a refund.

The shipping carrier and tracking information for each order will be provided in the shipping confirmation email after the order has been dispatched.

If different products are dispatched from different fulfillment locations, an order may arrive in more than one package.

Order Processing

After an order is placed and payment is confirmed, please allow 1–2 business days for processing and fulfillment.

Business days are Monday through Friday, excluding U.S. federal public holidays.

Orders placed on weekends or U.S. public holidays will begin processing on the next business day.

Processing time includes:

• Payment and order verification.
• Address review.
• Product preparation.
• Packaging.
• Transfer of the package to the shipping carrier.

Processing time is separate from transit time.

If an order requires additional verification or cannot be processed within the expected timeframe, we will contact the customer using the email address provided at checkout.

Shipping Rates

ALBERTOCARMELOJR LLC provides free standard shipping on all eligible orders delivered within the contiguous United States.

No minimum purchase amount is required.

Free standard shipping does not apply to unsupported destinations or any optional expedited shipping service that might be offered separately at checkout.

Customers will not be charged an additional shipping fee if we divide an eligible order into multiple packages.

Estimated Delivery Time

The estimated total delivery timeframe is 5–8 business days, consisting of:

• Processing time: 1–2 business days
• Transit time: 4–6 business days

The delivery timeframe begins after payment has been confirmed and the order has entered processing.

Delivery estimates are not guaranteed arrival dates. Delivery may be affected by:

• Carrier delays or service disruptions.
• Severe weather or natural events.
• Incorrect or incomplete shipping addresses.
• High-volume shopping periods.
• U.S. public holidays.
• Transportation or logistical disruptions.
• Other circumstances outside our reasonable control.

If a significant delay occurs before shipment, we will make reasonable efforts to notify the customer.

Shipping Carriers

Orders are shipped using a tracked delivery service selected according to the destination, package size, fulfillment location, and product availability.

The carrier used for each shipment will be identified in the shipping confirmation email.

Carrier availability may vary by order and delivery location. We do not guarantee that a specific carrier will be used unless the option is expressly offered during checkout.

Order Tracking

After an order has shipped, the customer will receive a shipping confirmation email containing the available tracking number and carrier information.

Tracking information may take up to 48 hours after shipment confirmation to become active on the carrier’s website.

If tracking has not updated after 48 hours, contact us at support@albertocarmelojr.com and include your order number.

Customers should monitor tracking information and make reasonable arrangements to receive the package at the delivery address.

Multiple Packages

An order containing multiple items may be shipped in separate packages.

When an order is divided into multiple shipments:

• Each package may have a separate tracking number.
• Packages may arrive on different dates.
• The customer will not be charged additional standard shipping fees.
• Receiving one package does not necessarily mean the remaining items are missing.

Tracking information will be provided for each package when available.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Before submitting an order, please verify:

• Recipient name.
• Street address and unit or apartment number.
• City.
• State.
• ZIP code.
• Telephone number.
• Email address.

ALBERTOCARMELOJR LLC is not responsible for delays or delivery failures caused by an incorrect or incomplete address supplied by the customer.

Address Changes

To request a shipping address correction, contact us at support@albertocarmelojr.com within 12 hours after placing the order.

We will make reasonable efforts to accommodate the request, but an address change cannot be guaranteed after an order has entered processing or has shipped.

For security reasons, we might ask the customer to verify order information before approving a substantial address change.

Once a package has been transferred to the carrier, we might be unable to redirect it.

Delayed or Stalled Shipments

If an order has not arrived after the estimated delivery timeframe or tracking has not updated for an extended period, contact us with your order number.

We will:

1. Review the order and tracking information.
2. Verify the shipping address provided at checkout.
3. Contact or open an investigation with the carrier when appropriate.
4. Inform the customer of available next steps.

Carrier investigations may require additional processing time. We will provide updates when material information becomes available.

A delay alone does not automatically mean that a package has been lost.

Lost Packages

If tracking indicates that a package was lost in transit, contact us at support@albertocarmelojr.com.

After confirming the loss with the carrier, we will review the order and provide an appropriate resolution, which may include:

• A replacement shipment, subject to availability.
• A refund to the original payment method.
• Another resolution accepted by the customer.

Customers will not be charged additional shipping fees for a replacement resulting from a confirmed carrier loss.

Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it, please first:

• Check the front door, side door, porch, garage, mailbox, reception desk, mailroom, or other secure delivery areas.
• Ask household members, neighbors, building management, or reception personnel.
• Review any photograph or delivery notice provided by the carrier.
• Allow up to one business day in case the carrier marked the package as delivered before completing delivery.

If the package is still missing, contact us promptly with your order number.

We will review the available delivery information and assist with the carrier investigation when appropriate. The available resolution will depend on the result of the delivery investigation.

Damaged, Defective, Incorrect, or Incomplete Orders

Please inspect your order promptly after delivery.

If an item arrives damaged, defective, incorrect, or incomplete, contact us and provide:

• Your order number.
• A description of the issue.
• Clear photographs of the item.
• Clear photographs of the shipping packaging and label.
• Photographs of any visible damage or missing components.

Confirmed claims will be handled according to our Return and Refund Policy.

Depending on the circumstances, the available resolution may include a replacement, refund, partial refund accepted by the customer, or prepaid return shipping.

Customers will not be required to pay return shipping for a confirmed damaged, defective, incorrect, or incomplete item.

Please keep the product and all packaging until we complete our review and provide instructions.

Returned, Refused, or Undeliverable Packages

A package may be returned to us when:

• The shipping address is incorrect or incomplete.
• The recipient refuses delivery.
• The package is left unclaimed.
• The carrier cannot access the delivery location.
• Delivery attempts are unsuccessful.

After receiving the returned package, we will contact the customer when possible.

If the delivery failure resulted from incorrect information provided by the customer, actual reshipping costs may apply. Any reshipping charge or refund deduction will be disclosed before the package is shipped again or the refund is processed.

No reshipping charge or shipping deduction will be applied when the delivery failure is confirmed to have resulted from our error.

Order Cancellations

To request an order cancellation, contact us within 12 hours after placing the order.

We will make reasonable efforts to accommodate the request, but cancellation cannot be guaranteed after the order has entered processing or has shipped.

If an order has already shipped, the customer may request a return after delivery in accordance with our Return and Refund Policy.

Approved cancellations will be refunded to the original PayPal account used for the purchase.

Sales Tax and Import Charges

Applicable sales tax, if required, will be calculated and displayed during checkout.

Because we currently ship only within the contiguous United States, customers should not be charged undisclosed international customs duties or import fees.

If an unexpected carrier or governmental charge appears, contact us before making payment so we can review the charge.

Changes to This Shipping Policy

We may update this Shipping Policy to reflect changes in shipping areas, fulfillment practices, carrier availability, business operations, or legal requirements.

The revised version will be published on this page with an updated “Last Updated” date.

Changes do not retroactively alter the shipping terms that applied to an order when it was placed, except where required by law or accepted by the customer.

Contact Information

This Shipping Policy is provided by:

ALBERTOCARMELOJR LLC
Website: albertocarmelojr.com
Email: support@albertocarmelojr.com
Phone: +1 (602) 803-5342
Business Address: 5994 Cole Way, Arvada, CO 80004, United States
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Mountain Time (MT)

We normally respond to shipping-related inquiries within 1–2 business days.